FAQs

How do I get a referral to The London Foot and Ankle Clinic?

A referral to the foot and ankle clinic is not absolutely necessary but you may find that certain insurance companies will insist on one before covering the cost of your consultation. For that reason it is best if you check beforehand with your insurer.

For self-paying patients a referral is not necessary but if you require a referral then your General Practitioner should be able to arrange this for you.

How do I Book An Appointment With The London Foot and Ankle Clinic?

If you would like to make an appointment with The London Foot and Ankle Clinic then there are a number of available options:

  • If you would like to see our Orthopaedic Surgeon as a private patient then you are welcome to contact:
  1. The Princess Grace Hospital in Central London. Please call 0207 079 4399 for appointments or 0207 486 1234 for the switchboard (Mon-Fri: 8am – 8pm; Saturday: 9am – 5pm)
  2. The Chiltern Hospital in Buckinghamshire. Please call 0808 101 0337 for appointments or 01494 890890 for the switchboard (Mon-Fri: 8am – 8pm; Saturday: 9am – 5pm)
  • If you would like to see our Orthopaedic Surgeon as a NHS patient then please contact your GP for a referral to the Wycombe Hospital in Buckinghamshire. Alternatively, you can call the NHS secretary on 01494 426432.

Alternatively, you can complete our online appointment form. One of our representatives will hen be back in contact with you shortly.

What Should I Bring To My Consultation?

On your first visit to the London Foot and Ankle Clinic you should bring your referral letter from your GP or physiotherapist (if applicable). Please also have at hand details of your private medical insurance, including your insurance number and authorisation code for the consultation.

If you are a self-pay patient you will need to bring payment to cover the cost of your consultation on the day you attend.

If you have any documentation or images that you think will be useful and relevant to your consultation please bring these to your appointment.

It is advisable to come to your appointment with a friend or family member. Often patients are nervous and anxious about their conditions. A lot of information may be given during the consultation, using medical terminology, although we try our best to keep things as simple as possible.

It is not surprising therefore that up to 50% of medical information provided by a doctor is forgotten by patients after the consultation, and almost half of the information that is remembered is recalled incorrectly. Having another person with you helps in remembering correctly what was said during the consultation.

What Will Be The Cost Of My Treatment?

Foot and ankle clinic costs varies from patient to patient depending on the operation and number of consultations necessary for the duration of treatment. Please speak to your surgeon for details. For consultation and procedure costs please contact Medical Billing and Collections Tel +44( 0)1494 541866.

Patients with medical insurance will usually be covered by their policy, although you should check this (and see whether there is any shortfall) with your insurance provider prior to treatment to avoid incurring any unexpected costs.

If you don’t have medical insurance, please make sure you are able to meet the costs provided in your quote before proceeding with treatment.

Why Do I Have A Shortfall To Pay?

Depending on your insurance company and the policy you have, the cost of your treatment may not be fully covered. This can result in a shortfall, which you will be responsible for. Please check with your insurer to see if the full cost of your treatment is covered.

It is important to remember that any X-rays, scans, tests and other investigations required are charged in addition to the consultation fee.

Please also note that insurance companies usually do not cover the cost of Aircast boots, post-operative shoes, splints, casts or crutches.